Policies & Terms

Grievance Redressal

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Grievance Officer: Mr. Vaibhav Puri

Email: vaibhav@hscodes.com

Mobile: +918008004656

Time: Mon – Fri (09:00AM to 5:30PM)

If you are the rightful owner of the content or an affected person and have the reason to believe that any content that has been uploaded/contributed through this Service contravenes your rights in violation of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 then you may intimate the same to www.hscodes.com, M/s. HSCODES PRIVATE LIMITED in the manner explained below: -

a. Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially.

b. Providing exact identification and description of the content by giving its URL that is to be disabled, which in your view contravenes Rule 3(2) of aforesaid Rules.

(i) as the rightful owner of the content to be disabled, or

(ii) as an affected person, and stating that the information submitted is true, complete & accurate and no material fact has been hidden. Further, stating to www.hscodes.com, M/s. HSCODES PRIVATE LIMITED, including its Grievance Officer shall not be liable in whatsoever manner for any loss or damage or claim for relying upon the said request.

e. By checking this box I confirm that I have read and agree to be bound by the above mentioned terms and conditions of HSCODES PRIVATE LIMITED user Agreement. If I am agreeing on behalf of my company, I represent and warrant that I have legal authority to bind my company to the terms of such Agreement above. I also confirm that I am of the legal age of majority in the jurisdiction in which I reside (at least 18 years of age in many countries).

Privacy Policy

Where does it come from?

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for browsing, accessing www.hscodes.com, Hscodes.com App

www.hscodes.com, Hscodes.com App, M/s. HSCODES PRIVATE LIMITED and affiliates respect your privacy. This Privacy Policy describes in brief the manner in which your data is collected and used by M/s. HSCODES PRIVATE LIMITED. You are advised to please read the Privacy Policy carefully. By accessing, browsing www.hscodes.com, you agree to the collection and use of your data by M/s. HSCODES PRIVATE LIMITED through www.hscodes.com, Hscodes.com App in the manner provided in this Privacy Policy.

WHAT INFORMATION IS, OR MAY BE, COLLECTED FROM YOU?

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including:

We may collect the following Sensitive Personal Data or Information (SPDI), Personal Information about you:

WHO COLLECTS THE INFORMATION?

Your Sensitive Personal Data or Information (SPDI), Personal Information may be collected, received, possessed, stored, dealt with or handled by:

M/s. HSCODES PRIVATE LIMITED

#HIG 135, GROUND FLOOR, SRI GODHA NILAYAM, PHASE VI KPHB COLONY, KUKATPALLY FLOT 201, HYDERABAD, TELANGANA, INDIA 500072. Phone: +91 883 7961793, Mobile: +919391245810, India we will collect anonymous traffic information from you when you access, browse, use www.hscodes.com, Hscodes.com App. We may collect your Sensitive Personal Data or Information (SPDI), Personal Information about you only as a part of a voluntary sign up made available on www.hscodes.com

HOW IS THE INFORMATION USED?

We use your Sensitive Personal Data or Information (SPDI), Personal Information to:

Since www.hscodes.com, Hscodes.com App is a platform connecting buyers & sellers – the information may be used for providing leads accordingly

To preserve the history as governed by existing law or policy

We use contact information internally to:

Direct our efforts for improvement

Generally, we use anonymous traffic information to:

To provide you a better and more personalized service

PURPOSE OF COLLECTION

We may collect your Sensitive Personal Data or Information (SPDI), Personal Data for the following purpose

To provide information of all Importers & Exporters (dealing with various products) registered on www.hscodes.com, Hscodes.com App, to other users since www.hscodes.com, Hscodes.com App is a platform connecting buyers with sellers

For enabling the Importers & Exporters to find suitable partners for trading the products of their choice using the HS Codes, Product Description and do business globally.

DISCLOSURE POLICY IN COMPLIANCE WITH RULE 6 OF THE IT RULES 2011

We shall share the sensitive personal data or information of the user with third-party service providers, users registered on www.hscodes.com, Hscodes.com App for the purpose outlined in this policy

The sensitive personal data or information may be disclosed to any person, if such disclosure is required for a lawful purpose connected with a function or activity of www.hscodes.com, Hscodes.com App

We do not rent, sell, publish or share your sensitive personal data and we will not disclose any of your personally identifiable information unless:

to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threat, punishment of offences and to the safety or security of any person, violations of www.hscodes.com, Hscodes.com App‘s terms of use or to defend against legal claims;

Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?

Sharing your sensitive personal identifiable information is entirely voluntary. You need not register with us in order to browse, access www.hscodes.com, Hscodes.com App. However, you shall be required to provide your Sensitive Personal Data or Information, Personal Information for the sign up made available on www.hscodes.com, Hscodes.com App

WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION?

To protect against the loss, misuse and alteration of the information under our control, and to comply with Rule 8 of IT Rules, 2011 (Reasonable security practices and procedures and sensitive personal data or information), we have in place appropriate physical, electronic, technical, operational and managerial procedures.

Our servers are accessible only to authorized personnel and your information is shared with respective personnel to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your sensitive personal identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By browsing, accessing, using www.hscodes.com, Hscodes.com Appin whatsoever manner, you agree that we shall have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties including any cyber-attacks.

HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION?

To correct or update any information you have provided during registration, you can update or correct the inaccuracies therein through your registered account. However, you shall be responsible for informing us the same.

In the event of loss of access details, you may

POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on www.hscodes.com, Hscodes.com App. Such changes shall be effective immediately upon posting the same on www.hscodes.com, Hscodes.com App